Chick-fil-A plans to open first store in a new state but it won't be so easy for everyone to check i
CHICK-FIL-A has announced it will be serving up its fried chicken sandwiches and waffle fries to an entirely new market.
For the first time ever, Chick-fil-A opened a restaurant in Hawaii last September.
Now, the fast food giant is taking its Hawaii expansion a step further from the original Kahului, Maui location and is planning to open several restaurants across the state over the next five years.
As part of Chick-fil-A’s growth, the chain is launching a new drive-thru-only location in O’ahu.
The store, which opened Thursday, offers shoppers the classic Southern chicken cooking with a different format.
Instead of traditional seating, the restaurant has two drive-thru lanes and three walk-up windows for pedestrians.
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The location will also offer third-party delivery in the near future, the company said.
The new O’ahu location will employ around 150 workers.
The new restaurant, while different than the traditional Chick-fil-As in the rest of the states, focuses on “expediting and elevating the experience for guests with innovation, speed, and hospitality,” Chick-fil-A said, as reported by QSR Magazine.
Chick-fil-A has long been known for its ability to handle long queue lines efficiently, so the new format is the next level of the brand’s convenience for customers.
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While some employees will be in charge of taking orders on a tablet, others will pop up to accept payments, which allows guests to move through the line more quickly than at traditional drive-thrus.
“We believe that looking eye-to-eye with the customer allows for a connection that happens at the beginning of the drive-thru,” Matt Abercrombie, Chick-fil-A’s senior director of service and hospitality, told QSR.
Chick-fil-A received a 93 percent for speed of service satisfaction in QSR’s 2022 Drive-Thru Report, showing shoppers generally saw the chain as highly efficient despite high customer traffic.
As the chain embraces a drive-thru-only approach, the company is likely hoping to boost traffic flow and sales numbers as employees get more customers through the door.
This is likely to help the chain improve upon its sales numbers, which hovered just under other fast food competitors.
Chick-fil-A saw $18.8billion in sales last year, which had it on par with top companies McDonald’s and Starbucks.
While McDonald’s saw sales of $48.7billion, Starbucks was a little behind at $28.1billion.
CHICK-FIL-A IN THE NEWS
No matter if Chick-fil-A fans are located in Hawaii or the 46 other states the chicken chain serves, they’ll be able to score even more food thanks to a new rewards game.
The online game Code Moo allows players to help the iconic Chick-fil-A cows take down a fictional burger restaurant named Circus Burger.
If you perform well, you’ll gain many freebies, including an eight-count entrée of Chick-fil-A nuggets, waffle potato fries, or a Chick-fil-A chicken sandwich.
Plus, players will be entered into a drawing to win free Chick-fil-A food for an entire year, a prize that will be awarded to just one customer.
The game is available to play until August 1.
Additionally, Chick-fil-A has leaned into the summer season and launched several new menu items.
The chain reintroduced its iconic Peach Milkshake flavor for a limited time only.
Also as part of the launch, customers can order a white peach lemonade, frosted lemonade, or iced tea.
There’s also a new sandwich in the works at select restaurants in Indianapolis, Indiana, and Lexington, Kentucky.
The maple pepper bacon sandwich features lemon herb marinated chicken breast topped with pepper jack cheese and brown-sugar bacon.
SAVE MORE AT CHICK-FIL-A
One of the easiest ways to save money the next time you have a hankering for a chicken sandwich is to join Chick-fil-A’s rewards program, Chick-fil-A One.
For every dollar you spend in stores, you’ll earn 10 points.
There’s a range of freebies you can earn once you’ve acquired a certain amount of points.
This includes:
- Large waffle potato fries - 500 points
- Sausage biscuit - 700 points
- Chick-fil-A nuggets - 600 points
- Five grilled nuggets - 800 points
- Meal (entrée, side, and a drink) - 2,500 points
- Two Chick-n-Strips - 600 points
- Bowl of chicken noodle soup - 1,200 points
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In other restaurant news, Outback Steakhouse unveiled five new items, and a beloved salad is also making a return at the chain.
Wendy’s has also launched a new item that fuses ice cream and coffee together.
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